Responsible Gaming

Gamble for entertainment

Gambling outcomes are based on chance. No strategy, betting pattern or system can guarantee a win, and past results do not predict future results. Every wager carries a risk of loss. Games should be approached as a form of entertainment, with the understanding that money used for gambling may not be returned. A win is never guaranteed, regardless of how long you have played or what has happened in previous rounds.

Set a personal budget before you begin and regard that budget as an entertainment expense. Do not use rent, mortgage payments, household bills, savings, credit commitments or money needed for everyday living. Avoid gambling with borrowed money, and never chase losses by increasing your stakes or continuing to play after your planned session has ended. Gambling should not be treated as an investment, an income source or a way to resolve financial pressure.

• Only gamble with money you can afford to lose.
• Decide how much time and money you will spend before playing.
• Keep gambling separate from essential household expenses.
• Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or other substances.
• Do not treat gambling as a way to recover financial losses.
• Remember that a win is not guaranteed, regardless of previous results.
• Keep your account information private and do not allow other people to use your account.
• Do not borrow money, use credit or sell possessions to fund gambling.
• Avoid gambling when you are experiencing significant stress or difficult emotions.

A clear plan can help you stay in control. Consider recording your deposits, withdrawals, wagers and playing time so that you have an accurate view of your activity. Reviewing this information regularly may help you identify changes before they become difficult to manage. If your gambling is taking more time, money or attention than intended, stop and reassess your choices.

Tools to help you stay in control

Responsible gambling tools are designed to help you manage your activity. Depending on the features available to you, these may include deposit limits, wagering limits, loss limits, session reminders, reality checks, cooling-off periods or account restrictions. Read the information provided with each tool carefully so you understand how it works before enabling it.

Set limits before you play

Choose limits that reflect your financial circumstances and personal plans. A limit should be low enough to remain affordable even if the full amount is lost. Setting a limit in advance can reduce the risk of making decisions based on excitement, frustration or the desire to recover a loss. Review your limits from time to time and make sure they remain suitable for your circumstances.

Once a limit is reached, do not try to work around it by opening another account, using another payment method or asking someone else to gamble on your behalf. You should keep only one personal account where required by the applicable account rules and never allow another person to access or operate your account.

Take a break when you need one

A short break can create space to review your gambling and decide whether it remains appropriate. If you are finding it difficult to stop, consider using a longer cooling-off period or requesting that access to your account be restricted. A break should be used to step away from gambling completely, rather than as an opportunity to plan a larger return.

Consider self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a set period or indefinitely. If you choose self-exclusion, provide accurate information and do not attempt to create a new account or access gambling services through another person. You can also ask people you trust to support your decision by helping you avoid gambling during the exclusion period.

If a limit or restriction does not appear to work as expected, stop gambling and contact the relevant support channel through the website. Do not continue playing while waiting for a concern to be reviewed. Account restrictions are intended to support your decision, but you should also take practical steps such as removing access to saved payment methods, avoiding gambling content and telling someone you trust.

Recognising gambling harm

Gambling harm can develop gradually, and it may affect anyone. It is not limited to people who gamble every day or place large wagers. The important question is whether gambling is becoming difficult to control or causing negative effects in your life. Harm may affect finances, relationships, employment, study, physical health, mental wellbeing or the wellbeing of people close to you.

Possible warning signs

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss.
• Increasing the amount wagered to feel the same excitement.
• Feeling restless, irritable or anxious when attempting to stop.
• Hiding gambling activity, losses or account information from family and friends.
• Borrowing money, selling possessions or using credit to gamble.
• Missing work, study, family commitments or social activities because of gambling.
• Arguing with people close to you about gambling.
• Feeling guilty, ashamed, stressed or low after gambling.
• Using gambling to escape problems, loneliness, anxiety or other difficult feelings.
• Returning to gambling after deciding to stop.
• Finding that gambling affects sleep, finances, relationships or general wellbeing.

One warning sign may be enough to take action. You do not need to wait until a serious problem develops. Stop gambling, review your limits and speak openly with someone you trust. A counsellor or other qualified support professional can help you understand what is happening and discuss practical next steps without judgement.

If gambling has contributed to financial difficulty, consider contacting a free financial counselling service in Australia. A financial counsellor can help you review debts, essential expenses and available options. Gambling support services can also help you make a plan to reduce or stop gambling. Be honest about the amount of time and money involved so that the advice you receive is appropriate.

Avoid trying to solve gambling-related financial problems by gambling more. Further wagers may increase the difficulty rather than resolve it. Consider protecting essential income, separating household money from discretionary spending and asking a trusted person to help you review your financial arrangements.

Getting support

Asking for help is a positive step. You can speak with a partner, family member, friend, doctor, psychologist, counsellor or financial counsellor. Choose someone you trust and explain what type of support would be useful, such as help with setting limits, managing money, taking a break or accessing professional advice. You do not need to manage the situation alone.

People in Australia can also seek information and counselling through recognised gambling support services, including Gambling Help Online and services available through their state or territory. These services can provide confidential guidance about gambling harm, self-exclusion, financial concerns and support for affected family members. Availability and service arrangements may differ between jurisdictions, so use current official Australian sources when looking for help.

If you are worried about someone else

Gambling harm can affect partners, relatives, friends and other people who share financial or emotional responsibilities. Approach the person calmly and focus on the impact you have noticed rather than blame. You cannot control another person's gambling, but you can set boundaries around money, protect essential household expenses and seek advice for yourself.

1. Choose a private and suitable time to talk.
2. Explain your concerns using clear, specific examples.
3. Encourage the person to take a break and seek professional support.
4. Avoid lending money to cover gambling losses or debts without independent advice.
5. Protect shared finances and important documents where appropriate.
6. Seek support for yourself, even if the person who gambles is not ready to get help.

Urgent support

If gambling is connected with thoughts of self-harm, suicide, violence or immediate danger, stop gambling and seek urgent assistance. Contact emergency services in an emergency, or use an appropriate crisis support service in Australia. Do not remain alone with an immediate safety concern. If you are supporting someone else in immediate danger, prioritise safety and seek professional assistance.

Roobet Casino encourages players to make responsible choices and to contact the available support team if they need help with account restrictions or responsible gambling tools. Gambling should always remain optional, affordable and within your control. If it is no longer those things, stopping and seeking support is the safest choice.